Certificate in Office Pro with AI

This course equips learners with the digital competencies required for peak performance in today's dynamic work environments. It blends core Microsoft Office tools (Word, PowerPoint, Outlook, Teams) with next-generation AI technologies to streamline workflows, enhance communication, and drive productivity. Learners will master business documentation, team collaboration, professional communication, data presentation, and AI-assisted task automation, ultimately transforming how they work, communicate, and deliver value in any professional setting.

Request a Callback

Introduction
Course Objectives
Target Audience
Learning Outcomes
Career Opportunities
Tools & Software
Course Content
Requirements
  • Course Module : Certificate Programs
  • Duration : 3 Months
  • Total Contact Hours : 60+ (6 hours/week)
  • Format : Blended (In-person/Online with hands-on labs)
  • Level : Beginner to Intermediate
  • Center : All centers

Program Overview

This course equips learners with the digital competencies required for peak performance in today's dynamic work environments. It blends core Microsoft Office tools (Word, PowerPoint, Outlook, Teams) with next-generation AI technologies to streamline workflows, enhance communication, and drive productivity. Learners will master business documentation, team collaboration, professional communication, data presentation, and AI-assisted task automation, ultimately transforming how they work, communicate, and deliver value in any professional setting.

Course Objectives

By the end of this course, learners will be able to:

  • Build and format professional documents using Microsoft Word.
  • Design impactful business presentations using PowerPoint and storytelling techniques.
  • Manage professional communication and scheduling using Microsoft Outlook.
  • Collaborate effectively using Microsoft Teams for meetings, file sharing, and project tracking.
  • Integrate generative AI tools into everyday office tasks (email drafting, report summaries, content creation).
  • Automate repetitive workflows and document tasks using AI-based extensions and productivity plugins.
  • Develop and present a real-world workplace solution that demonstrates digital fluency and efficiency.

Target Audience

  • Corporate staff and administrative professionals
  • Graduates and job seekers looking to improve digital readiness
  • Entrepreneurs and small business owners
  • Educators and team leaders managing documentation and collaboration

Learning Outcomes

Upon completion of this program, learners will be able to:

  • Analyze data, build dashboards, and perform financial modeling using Excel.
  • Automate repetitive tasks using macros, workflows, and AI tools.
  • Collaborate effectively using Microsoft Teams and cloud-based systems.
  • Apply AI tools like ChatGPT for writing, planning, research, and productivity.
  • Design structured prompts to control AI output.
  • Generate professional visuals using AI image tools.
  • Make data-driven decisions using forecasting and analytical tools.
  • Apply ethical and responsible AI practices in workplace environments.

Career Opportunities

  • Junior Data Analyst
  • Office Assistant
  • Administrative Assistant
  • Office Clerk
  • Information Staff
  • AI Productivity Specialist
  • Workflow Automation Assistant

Tools & Software

Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft Teams ChatGPT / LLM DALL·E / Adobe Firefly Zapier / Make Notion AI

Course Content

  • Document formatting and layout control
  • Headers, footers, page breaks, columns
  • Styles, templates, and document branding
  • Track Changes and collaborative review
  • Mail Merge automation
  • Table of Contents, citations, indexing
  • Document protection and form controls

Business Document Development:

  • Proposals, Contracts, Reports, Invoices, Corporate letters
  • Storyboarding and slide planning
  • Visual hierarchy and layout systems
  • Typography and color theory
  • SmartArt and infographic creation
  • Data visualization with charts
  • Slide Master and theme design
  • Animations and presenter modes
  • Export and distribution formats

Fundamentals:

  • Cell referencing
  • Core formulas: SUM, IF, COUNTIF, VLOOKUP
  • Data validation and dropdown systems

Data Handling:

  • Structured vs unstructured data
  • Transactional vs master data
  • Power Query for cleaning and transformation
  • Data merging and aggregation

Analytics:

  • Logical functions and error handling
  • Scenario Manager and Goal Seek
  • Data tables and forecasting
  • Statistical analysis
  • Correlation and variance

Financial Modeling:

  • Compound interest
  • Loan repayment formulas
  • Amortization schedules
  • NPV and IRR
  • Profit and loss analysis

Visualization & Dashboards:

  • Bar, line, pie, scatter, waterfall charts
  • Heat maps and conditional formatting
  • KPI dashboards
  • Slicers and interactive filters
  • Dashboard automation with Power Query and VBA

Automation:

  • Macro recording
  • VBA basics
  • Assigning macros to controls

Communication:

  • Private chat vs team posts
  • Scheduled messages
  • Video messaging
  • Channel management

Meetings:

  • Scheduling via Teams and Outlook
  • Presenter modes
  • Screen sharing and PowerPoint Live
  • Live captions and translation
  • Polls and recording permissions

File Management:

  • OneDrive integration
  • Shared workspaces
  • Channel calendars
  • Search optimization
  • Types of AI
  • Supervised vs unsupervised learning
  • Data training lifecycle
  • NLP fundamentals
  • Tokenization and sentiment analysis
  • Persona-based prompting
  • Zero-shot and few-shot prompting
  • Chain-of-thought reasoning
  • Memory and token management
  • Multi-step conversation design
  • Study aids and flashcards
  • Prompt structuring for visuals
  • Style transfer
  • Branding alignment
  • Campaign poster creation
  • Zapier automation workflows
  • Make (Integromat) integrations
  • Notion AI for productivity
  • Cross-platform workflow automation

Eligibility Requirements

  • Candidate having basic knowledge to operate a computer.
    •